Smart Systems for Home Service Businesses

Your Business,
Always On.
Even When
You Can't Be.

We build systems that run your front office — answering calls, booking appointments, collecting reviews, and following up with every customer — so nothing falls through the cracks while you're doing the work.

Veteran Owned
Crafton, PA
Home Services Focus
Every call answered
Google reviews on autopilot
Appointments booked 24/7
Past customers re-engaged
Your GBP working harder
What we specialize in
GBP Optimization Database Reactivation Voice & Chat Agents Reputation Management Website Design CRM & Automation
What We Build

Tools That Work
While You Do

Every system we build runs quietly in the background — handling the things that used to fall through the cracks when you were on the job.

Voice Agent

A virtual receptionist that answers every call, collects the right information, and books appointments — whether it's 9am or 11pm. No more missed calls, no more voicemail.

Most Popular

Reputation Management

After every completed job, your system automatically asks for a Google review. Good work deserves to be recognized — and found by the next customer searching for what you do.

Always On

Website Chat Agent

A smart assistant on your website that answers questions, qualifies visitors, and gets them on your calendar — without any back-and-forth or waiting for a callback.

24/7 Coverage

Email, SMS & Reactivation

Stay in front of past customers with timely reminders and seasonal offers. Re-engage people who haven't booked in months. The kind of follow-up that brings revenue back — done automatically.

Win-Back Engine

Google Business Profile

Your Google listing is often the first thing customers see. We optimize it, keep it updated, and make sure you're showing up where it matters — in local search, Maps, and the local pack.

Local Visibility

Custom Systems & Automation

Not every business needs the same tools. We build custom workflows, CRM configurations, and automation stacks tailored to how your operation actually runs — not a one-size-fits-all package.

Built for You
The Process

Up & Running in Days,
Not Months

No long projects. No technical headaches. We configure everything and hand you a system that works from day one.

01

Talk

We start with a conversation — no pitch, no pressure. Just learning about your business and figuring out together what would actually make a difference.

02

Build

We handle the setup — connecting your tools, configuring your systems to match your business, and testing everything thoroughly before anything goes live.

03

Launch

Your system goes live. You'll know exactly what's happening — every call answered, every lead captured, every review requested.

04

Optimize

Once you're live, we stay involved. We monitor performance, make adjustments, and keep your system running well — you don't have to manage any of it.

See It In Action

What It Looks Like
When It Works

A real example of a lead coming in and the system handling everything — from first contact to scheduled appointment.

Veteran Owned Woman Owned Pittsburgh, PA

"I built CDS for business owners who are already doing everything right — they just need systems that can keep up with them."

Sharon Rice  — Founder & Systems Architect
Our Story
Why It Makes Sense

One Recovered Customer Pays for the Whole Month

For most home service businesses, a single customer is worth $2,000 or more over their lifetime. A system that answers calls, follows up automatically, and keeps your name in front of past customers doesn't take long to pay for itself.

We price every engagement around what you actually need — not a bloated package full of tools you won't use. Most clients see a return before the first month is out.

The numbers to the right are conservative estimates based on typical home service operations in our area. Your business may look different — that's worth a conversation.

What One Customer Is Worth

Unanswered calls per week (typical) 5–10 calls
Avg. customer lifetime value $2,000+
Past customers not rebooked 20–40 per month
Revenue sitting in your database $40K–$80K
Customers needed to cover your investment Just 1 per month
Let's Talk

Ready When
You Are.

No pitch deck, no pressure. Just a straightforward conversation about your business and whether we're a good fit to help.

Get In Touch

Start the Conversation.

Reach out however works best for you. We'll take it from there.

Crafton, PA — Serving Pittsburgh and Beyond
Typically responds within 24 hours
Prefer to talk? Book directly on Sharon's calendar.

Get In Touch

Email: [email protected]

Phone: (412) 520-1022

Assistance Hours:

Mon – Fri 9:00am - 5:00pm

Crafton Digital Systems Pittsburgh Marketing logo

Email: [email protected]

Phone: (412) 520-1022

© 2026 Crafton Digital Systems. Crafton Digital Systems is a trade name of Ashrei Ventures, LLC. All rights reserved.