Last Updated: March 29, 2026

Welcome to Ashrei Ventures, LLC d/b/a Crafton Digital Systems (“Company,” “we,” “our,” or “us”). We provide AI-powered software systems designed to help small business owners in the Greater Pittsburgh area and beyond connect with new customers and grow their businesses. Your privacy is a priority for us, and this policy explains how we collect, use, and protect your information when you visit craftondigital.com or use our services.

1. Information We Collect

We collect information that helps us provide and improve our AI services. This includes:

Voluntary Information: Name, email address, phone number, business name, and any details provided via our contact or booking forms.

Automatic Information: IP addresses, browser type, device identifiers, and website usage data collected through cookies and similar tracking technologies.

AI Training Data: Data processed through our AI voice agents, chat bots, and customer communication and automation tools as necessary to perform services for our clients.

2. How We Use Your Information

We use your data to:

- Deliver, maintain, and optimize our AI software tools.

- Communicate with you regarding appointments, service updates, and support.

- Support the delivery of automated communications and workflows on behalf of our clients' businesses.

- Comply with legal obligations and protect the security of our systems.

3. Sharing and Disclosure

We do not sell or rent your personal information. We may share information with trusted third-party service providers (such as hosting and CRM platforms) only to the extent necessary to operate our business.

Mobile Information and SMS Consent:
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. SMS and Mobile Messaging

If you opt-in to receive SMS communications from us, you agree to receive automated messages.

Opt-Out: You can cancel the SMS service at any time by texting "STOP" to our number.

Help: Text "HELP" for assistance or contact us directly.

Rates: Message and data rates may apply.

Frequency: Message frequency varies based on your interactions with our systems.

5. Data Security and Retention

We implement industry-standard security measures to protect your data from unauthorized access. We retain personal information only for as long as necessary to provide our services or comply with legal, tax, or regulatory requirements.

6. Your Rights and Pennsylvania Privacy Standards

We aim to align our practices with the evolving standards of the Pennsylvania Consumer Data Privacy Act. Depending on your residency, you may have the following rights:

Right to Access: Request a copy of the personal data we hold about you.

Right to Correct: Request that we update inaccurate or incomplete information.

Right to Delete: Request the deletion of your personal data, subject to certain legal exceptions.

Right to Opt-Out: Request that we stop processing your data for targeted advertising or profiling.

If you are a Pennsylvania resident, you may have specific rights regarding your 'Personal Data' under state law, including the right to know what data is being collected, the right to request deletion, and the right to opt-out of the processing of your data for profiling or targeted advertising.

To exercise these rights, please contact us at the email address provided below.

7. AI-Generated Content

Our services utilize Artificial Intelligence. While we strive for accuracy, users should be aware that AI-generated responses and automated actions are based on data patterns and may occasionally contain inaccuracies. Ashrei Ventures, LLC d/b/a Crafton Digital Systems is not responsible for business decisions made based solely on automated AI outputs.

8. Third-Party Links

Our website may link to external sites. We are not responsible for the privacy practices or content of third-party platforms. We encourage you to review the privacy policies of any site you visit.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services or legal requirements. Updated versions will be posted on this page with a revised "Last Updated" date.

10. Contact Information

For questions or concerns regarding this Privacy Policy or your data, please contact:

Ashrei Ventures, LLC d/b/a Crafton Digital Systems
Sharon Rice, Founder
502 W 7th ST, STE 100, Erie, PA 16502
Email: [email protected]
Website: craftondigital.com